Trouble setting up your scale?
To confirm your scale is set up, please weigh yourself. If you have the “Air” scale, remember to be on the ‘Today’ screen in Fitbit’s app when doing so. It can take 2-3 minutes for weight to send to the Digbi app.
1. Fitbit Account
To begin, you must have a Fitbit Account. If you do not have one, we recommend downloading the Fitbit app and signing up in the app. Don’t forget to open the confirmation email from Fitbit and confirm your account.
In the Digbi app scale setup process, you will be asked to login to your Fitbit account. Once you login, you will be taken to a permissions page, where you will need to share “All” of your Fitbit data with Digbi Health.
3. Setup Scale on Fitbit App
Select the icon in the top-left corner of Fitbit’s app, select “+ Set up a Device”, find your scale and follow Fitbit's steps. Weigh yourself. If you have the “Air” scale, remember to be on the “Today” screen in Fitbit’s app when doing so.
4. Send Weight to the Digbi App!
For us to verify that your scale is connected, we need to receive your weight from Fitbit (it can take 2-3 minutes for your weight to send). Please reweigh yourself if your weight doesn’t update in the weight-bubble in the Digbi app.