Fitbit scales
Trouble setting up your scale?
![](http://digbihealth.com/cdn/shop/t/27/assets/digbi-fitbit.png?v=90812119428913954751569598201)
1. Fitbit Account & App
To begin, you must have a Fitbit Account and the most recent version of the Fitbit app. If you are creating a new Fitbit account, don’t forget to open the confirmation email from Fitbit and confirm your account.
![](http://digbihealth.com/cdn/shop/t/27/assets/digbi-scale.png?v=17682388997118710261569598217)
2. Setup Scale on Fitbit App
Select the icon in the top-left corner of Fitbit’s app, select “+ Set up a Device”, find your scale and follow Fitbit's steps. Weigh yourself. If you have the “Air” scale, remember to be on the “Today” screen in Fitbit’s app when doing so.
![](http://digbihealth.com/cdn/shop/t/27/assets/digbi-permissions.png?v=146375343354597421591569598208)
3. Permissions
In the Digbi app scale setup process, you will be asked to login to your Fitbit account. Once you login, you will be taken to a permissions page, where you will need to share “All” of your Fitbit data with Digbi Health.
![](http://digbihealth.com/cdn/shop/t/27/assets/digbi-success.png?v=61891889007272222211569687486)
4. Send Weight to the Digbi App!
For us to verify that your scale is connected, we need to receive your weight from Fitbit (it can take 2-3 minutes for your weight to send). Please reweigh yourself if your weight doesn’t update in the weight-bubble in the Digbi app.
![](http://digbihealth.com/cdn/shop/t/27/assets/fitbit-screenshot-try-again.jpg?v=172911638831922876531569845635)
Stuck on this Fitbit screen trying to connect your scale?
If you have an Aria 2 scale (not the Air scale), put your phone into airplane mode. Then on your phone, turn your wifi and bluetooth back on and load this page again.
![](http://digbihealth.com/cdn/shop/t/27/assets/fitbit-screenshot-weight-log.jpg?v=175434631200763659941569845646)
Weight not updating in your Fitbit weight log?
Goto fitbit.com/weight. Login, and delete your most recent weight from the weight page. Step on your scale again. Fitbit should begin receiving your weights again.
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