Trouble setting up your scale?
To confirm your scale is setup, please weigh yourself (takes 2-3 minutes for the weight to send). If that doesn’t work, go through the "Scale Setup" in our app (which has been described in detail below).
1. Fitbit Account
To begin, you must have a Fitbit Account. If you do not have one, we recommend downloading the Fitbit app and signing up in the app. Don’t forget to open the confirmation email from Fitbit and confirm your account.
In the Digbi app scale setup process, you will be asked to login to your Fitbit account. Once you login, you will be taken to a permissions page, where you will need to share “All” of your Fitbit data with Digbi Health.
3. Setup Scale on Fitbit App
Select the avatar in the top-left hand corner of the Fitbit app. Then select “+ Set up a Device”. Pick the Aria 2 scale, then follow Fitbit's steps. Once finished, step on the scale and make sure that your weight records in the Fitbit app.
4. Send Weight to the Digbi App!
For us to verify that your scale is connected, we need to receive your weight from Fitbit (it can take 2-3 minutes for your weight to send). Please reweigh yourself if your weight doesn’t update in the weight-bubble in the Digbi app.